You may book urgent counselling appointments that are typically available the same day or within 48 hours. Urgent appointments may be facilitated outside of regular business hours, depending on the availability of our team.
Urgent appointments are brief therapy sessions, aimed at stabilising symptoms and outlining a plan for further care. They are not a crisis service. If you are in immediate danger or experiencing a medical or mental health crisis, please contact Lifeline (13 11 14) or call triple zero (000) now.
Brief therapy focuses on understanding the presenting issue, developing coping strategies, and creating a practical plan for ongoing support. It is a time-limited approach that concentrates on specific goals and steps you can take between sessions. You do not need to be an existing client of our practice to access urgent appointments.
Urgent appointment requests can only be made by texting our urgent appointment line: 0481 000 316. Text messages only, please.
Please include the following information:
What happens after you text
You will receive a text reply within –24 hours acknowledging your request and providing next steps. A member of our team will review your information and contact you to confirm appointment details or discuss alternatives if needed.
Please see our fee schedule page for up-to-date fees.
Urgent appointments do attract a higher rate than our regular appointments, however they can be used as a single-session service, whereas our regular counselling offerings typically require a commitment of 6-10 sessions.
All after hours appointments attract a surcharge. Please refer to our fee schedule.
